Frequently Asked Questions

Everything you need to know about your WeightWorld shopping experience.

How do I determine the right size for my order?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment dimensions, as sizing can vary between different collection fits.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply access our returns portal to generate a prepaid shipping label and select whether you would like a refund or an exchange.

How long will it take for my package to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for guaranteed delivery within 1-2 business days.

Are your materials sustainably sourced?

At WeightWorld, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainability by 2026.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your order status directly through your WeightWorld account dashboard.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.